Julie McCoy
Managing Director &
Client Brand Development Consultant
Better known for her brand development, web and graphic design business McCoy Design, Julie is a passionate foodie with a long standing association with the hospitality industry.
Hospitality Industry clients have included:
:: Zarraffa's Coffee (brand development & graphic design support 9 years)
:: Pizz-A-Cake (full brand development & graphic design support 4 years)
:: Java Gourmet Coffee Co. (full brand development and graphic design support 4 years)
:: Park Royal Hotel (menus & special promotions)
:: Outrigger Sun City Resort (menus, in room dining TV menu & promotional posters)
:: Liaison's Cafe (full brand development & menus)
:: South Tweed Bowls Club (menus, promotions, advertising)
Sexty Design (Advertising Agency)
Account Manager, Production Manager & Designer.
Hospitality Industry clients included:
:: Griffith University School of Hospitality and Tourism
:: Hyatt Regency Coolum
Conrad International Hotel & Treasury Casino Brisbane (3.5 years)
Julie was selected by Grant R. Bowie (Vice President Asia Pacific) to establish and run the Marketing Services Department from pre-opening, designing and producing printed promotional material for the hotel, casino and its various restaurants, bars and convention facilities. Julie was on the Marketing Committee and worked with the executive board members (including David Hilton) and Mojo advertising agency to implement campaigns and the customer loyalty program.
Conrad International Hotel & Jupiters Casino Gold Coast (6 yrs)
Julie was in-house Graphic Designer for 5 years,
plus she cross-trained in all areas of Accounts; Food and Beverage Inventory Control;
and was Training Coordinator for "Conrad College" (inc. coordinating the apprentice chef team of 15) and P.A. to the Training Manager.
Gatwick Wena Hotel
London Gatwick UK
Front Office Supervisor, responsible for cashiering and customer relations (during major refurbishment). Hotel clients included major airlines, with mass, last minute check-ins for delayed flights - now that's pressure, an entire flight load of customers, already tired and annoyed that their trip has been disrupted, waiting to be checked in - sometimes solely by Julie. The Saudi Arabian owners of this facility were pedantic, with extremely high standards expected of their team, from personal presentation to service skills.
The Castle Pub & Fine Dining Restaurant
Hickstead Sussex UK (main London to Brighton road)
"This is where my passion for food started, back in the early 80s. I virtually lived at this incredible pub, run by Terry and Margaret Sherman (by best friend's parents). Terry was a classically trained chef from Westminster College London, and, along with his Sous Chef David, their food was sublime. Terry and Margaret ran a tight ship, and service standards impeccable. WIth a fine dining restaurant plus traditional bar food, people came from across the country and Europe to eat there. Terry's display cabinet was masterfully presented and full of mouthwatering offerings. He was up with the sparrows to get his produce fresh from Market. I spent many hours there picking crabs, washing glasses, soaking up the atmosphere and was rewarded with a divine meal with his team after service. Terry and Margaret also kindly took me on a culinary journey of Menorca, introducing me to foods I had never heard of before, and teaching me how to eat them - and pronounce them! Now Terry and Margaret call France home and the pub has long since become a Chinese restaurant - how times change."
TRAINING:
Accountancy GCSE [UK]
Conrad College:
• Train The Trainer
• Staff Instructor
• Secretarial Workshop
• Stepping Up To Supervisor
Edward de Bono:
• Constructive Thinking
• Six Hats
• Lateral Thinking
• Festival of Thinking
Inbound Tourism of Australia
Aussie Host Customer Service
Seminars:
• Winning Edge Seminar - Brad Cooper
• Australian Institute of Management
World Masters of Business Seminar
• Adobe Design Conference x 3 years
AGDA Design Management
Robyn Robins of Swinburne Uni
Adobe Systems USA "Photoshop" Workshop:
Russell Brown - co-author [Sydney]
Corel USA "Painter" Software Workshop
Bill Niffenegger
[Sydney]
Pitmans of London Institute Typist
Art O Level [UK]
